Maine Coast Vacation Port Clyde Tenants Harbor

True Hall Real Estate

RESERVATIONS To make a reservation please call 207-372-8952 or e-mail diane@truehall.com.

RENTAL WEEK Typically properties rent from Saturday to Saturday during the peak season months of July and August. There may be times when overlapping stays can be arranged. Custom stays can be reserved during other months but do include and additional fee. For more information on other lodging options on the St. George Peninsula, please click on What to do Here.

SALES TAX Published rates do not include the 7% State of Maine Lodging Sales Tax.

RATES The rates as shown are peak season weekly rates. Off season rates are indicated on the Rates & More chart. Customized stays of less than 1 week are pro-rated on the full, peak season rate. Additional days added to a full week rental in the either in season or off season are pro-rated based on the rate at the time. Not all properties offer discounts or pro-rated rates.

CLEANING Each property is prepared for your arrival by a cleaning service contracted by the individual property owner. The cleaning supervisors are provided with an inspection report form and informed of our standards and expectations for each property. The cost of this preparation is paid by the property owner and is included in the fee for each property. Tenants are required to leave the property as they found it. Should it be necessary for the crews to spend time beyond that allocated for each property these fees may be deducted from the security deposit or billed to the tenant when necessary. Most cleaning service providers offer their services to tenants for an additional fee. Information on these services and rates is available upon request for each property.

LONG TERM Some property owners prefer to rent only a few weeks and ideally to one party. For these situations we may offer reduced rates for extended stays. Extended stays are four or more weeks. The typical discounts is 25% off regular rates and may be negotiated. These special arrangements and terms are negotiated on a per property, per arrangement basis.

DEPOSITS A 50% non-refundable and non-transferable deposit is required. Deposits are due within five (5) days of making a reservation. For example, if you reserve a $1000/per week rental for 1 week on the 1st day of the month, the deposit due is $500 by the 5the. We will email the deposit requirement and reservation information within 24 hours.

CONFIRMATIONS You will receive a confirmation and contract usually within 30 of our receiving your deposit. Please be sure to read your confirmation carefully, sign where indicated and return it to our office.

CHECKS We gladly accept your personal check. We do not accept credit cards. Please write your rental number and the dates of your stay in the memo of your check. Please send only the deposit amount requested. Any check returned for insufficient funds will require replacement funds by cash, certified bank check or postal money order, plus a $25 fee.

CANCELLATIONS Our hope is that you never have to deal with a cancellation. However you need to be aware that once you have made your choice, indicated your intent to rent a specified time period, in a specific property, and we receive your deposit to reserve your time frame, you are financially responsible for 100% of the rental fees. If you have to cancel this commitment you need to notify us immediately. The sooner we know the better the chances of re-booking the time. We will work with you and do all we can to attempt to re-book the specified time to someone else. If you are compelled to cancel your reservation your total rental fees will be forfeited.

If we are successful in rebooking all or a portion of your reservation, proportionate fees that we collect will be refunded less a cancellation penalty of 25%. If we are unsuccessful in rebooking your time slot, you are responsible for paying 100% of the rental fees. We will also be happy to assist you with re-booking another time slot that does work for you and can apply any funds that are refunded to the re-booked reservation.

SECURITY DEPOSITS Most property owners now require security deposits of at least $300. The amount of the deposit may vary from property to property. Typically the amounts are between $300 and $1000. A separate lease and security deposit agreement may accompany the contract that you will receive from True Hall Real Estate. Security Deposits are due 30 days prior to occupancy along with your final balance and applicable sales tax. Returnable security deposits, partial or in full, will be returned within 30 days of your departure.

ARRIVAL INFORMATION AND BALANCES The balance of your rental fee and the 7% Maine lodging tax and any applicable security deposits are due 30 days prior to your arrival date. Property keys and directions to the rental property will be available on check in day at our office. We are located at 13 Mechanic Street in Tenants Harbor. We're near the East Wind Inn. Click on How to Get Here for directions to our office.

CHECK IN TIME is 4 PM and CHECK OUT is 10 AM A minimum fee of $35, per cleaner, may be charged and deducted from Security Deposits for late check outs causing cleaner delays.

SMOKING OF ANY KIND IS NOT ALLOWED ANYTIME, ANYWHERE, OR BY ANYONE.

NO PETS No Pets indicates a property where the owner absolutely will not allow pets. Please respect these decisions.

PET POLICY Pet friendly properties are indicated on our Rates & More Those properties that consider pets use the following guidelines and policies. Smaller pets are preferred. Crate trained pets are preferred. Security deposits of $500 are required for each pet. Pet owners must have and use leashes for their pets. Pets are never to be left uncrated or alone in any property at any time. Pets are not allowed on any of the house furnishings at anytime. Charges will apply and be deducted from your security deposit for any extra cleaning, laundry or yard care that may be required due to pet presence. Please do not leave your pet(s) alone at the rental property at any time. They must be attended at all times. Maine has a leash law and pets are not permitted to roam at large. Please do not allow your pet to enter the property after swimming or running the beach. Properties will be inspected on the day of your departure by the assigned cleaning crew. Returnable pet deposits will be mailed within 30 days of your departure.

PROPERTY AMENITIES A list of property amenities is provided on our Rates and More property summary chart. If you have specific needs or questions, please do not hesitate to ask.

True Hall Real Estate is the agent for the individual property owners. Information contained here is subject to errors, omissions, prices changes and withdrawal without notice.